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Hotel Operations Management (4th Edition)

ISBN13: 9780138310592
ISBN10: 0138310599
Author: Hayes
Publisher: Pearson
Binding: Hardcover
Copyright: 2026
Description: "Managers in various departments of a full-service hotel hold complex, challenging, and rewarding positions in the hospitality industry. As their hotels' on-site leaders, general managers (GMs) are responsible for ensuring that every department in their hotel operates smoothly and attains its financ...